Privacy Policy

1. Introduction

Pickaxe Crypto Mining Inc. ("Pickaxe," "we," "us") respects your privacy. This policy describes how we collect, use, and protect your information when you visit our website, use our services, or communicate with us. By using our site, you agree to this policy.

2. Information We Collect

Information you provide

• Name, email, phone number, and address when you contact us or place an order
• Payment and billing information (processed securely through third-party processors)
• Questions and messages sent through our AI assistant or contact forms

Information collected automatically

• IP address, browser type, device information
• Pages visited, time spent, and referring website
• Cookies and similar tracking technologies

3. How We Use Your Information

• Process orders and deliver services
• Respond to inquiries and provide support
• Send order confirmations, service updates, and security notices
• Improve our website and services
• Send promotional communications (opt-out available)
• Comply with legal obligations

4. Communications Consent

By submitting a form or placing an order, you consent to receive text messages and emails related to your order, account, and services. You can opt out of texts by replying STOP and unsubscribe from marketing emails via the unsubscribe link. Standard message and data rates may apply.

5. Data Sharing

We do not sell or rent your personal information. We may share information with:

• Payment processors, shipping companies, and hosting facility partners as needed to provide services
• Legal authorities when required by law
• In connection with a business transfer (merger, acquisition, etc.)

6. Cookies

We use essential cookies for site functionality and analytics cookies to understand usage. You can control cookies through your browser settings. Disabling cookies may limit site functionality.

7. Data Security

We use industry-standard security measures including encryption (TLS/SSL), access controls, and monitoring. However, no method of transmission is 100% secure.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your personal data, and to opt out of certain processing. California residents have additional rights under the CCPA, including the right to know what data is collected and to request deletion. We do not sell personal data.

To exercise your rights, email info@pickaxe.io. We will respond within 30 days.

9. Children

Our services are not intended for individuals under 18. We do not knowingly collect information from children.

10. Changes

We may update this policy from time to time. Material changes will be posted on our website. The effective date above indicates when it was last revised.

11. Contact

Questions about this policy? Contact us at info@pickaxe.io or +1 (916) 943-4421.