Contact Us
How can we help?
Questions about hardware, hosting, or an existing order? Send us a message and we'll get back to you within 1 business day.
Schedule a consultation
Book a time to speak with our team about hardware, hosting, or getting started.
Response time
Within 1 business day
Corporate Headquarters
1364 Blue Oaks Blvd Suite 200
Roseville, CA 95678
While you wait
Common questions
What happens after I reach out?
A team member reviews your message and gets back to you within 1 business day by phone, email, or text - whichever you prefer.
What's included in hosting?
PPA-backed electricity, facility management, repairs, and RMA coordination. You own the equipment and keep 100% of mining proceeds. We handle the rest.
Can I host hardware I already own?
Yes. If you already have miners, we can onboard them at our facility. Reach out and we'll walk you through the process.
How long does deployment take?
Typically 2-4 weeks depending on equipment availability and facility capacity. We'll give you a timeline once your order is confirmed.
Do I need mining experience?
Not at all. Whether it's your first miner or your fiftieth, our team handles setup and deployment. We'll walk you through everything.
How do I check on an existing order?
Select "Question about my order" in the form, or email us directly at info@pickaxe.io with your order number. We'll get you an update.